At GK Electronic trading, we want to ensure your complete satisfaction with every purchase. We understand that sometimes your expectations may not align perfectly with the product received. Therefore, we have developed a comprehensive return and exchange policy to make your shopping experience worry-free.

If, for any reason, you are not entirely satisfied with your purchase, you may request a return or exchange within 30 days of the delivery date. To be eligible for a return or exchange, the laptop must be in its original condition, unused, and with all the original packaging and accessories included.

To initiate a return or exchange, please contact our customer support team either by email or phone (details provided on our Contact Us page). Our team will guide you through the process and provide you with the necessary instructions.

Please note that return shipping costs will be the responsibility of the customer, unless the return is due to an error on our part or a defective product. In such cases, we will cover the return shipping costs.

Once we receive the returned laptop and verify its condition, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used during the purchase.

Please review our complete Return & Exchange Policy on our website for more detailed information. Your satisfaction is our priority, and we want you to have a hassle-free experience when shopping at GK Electronic trading.